Frequently asked questions

Q. Can I insure my mobile phone with you

Yes in fact we would recommend all purchases of mobile phones to get them insured.  With crime on the increase especially involving mobile phones, you would be well advised to get your mobile phone insured.  We provide mobile insurance on the site, and it IS just about the best you can get but for less cost than online shops such as Carphonewarehouse or Phones4u for the cover x cost.  To insure your mobile just click here

Q. Can I unlock my mobile phone

We provide a mobile phone unlocking service, in fact you have the option of two ways to get your mobile phone unlocked. We provide INSTANT mobile phone unlock or codes sent to via email within 12 hours. We give a guarantee that should our codes fail to unlock your phone, we will refund your unlock fee subject to terms and conditions.

Q. Can I get ringtones for my new mobile from you

Yes, just go to oiur ringtone section to choose from our vast collection.

Q. What about returning my product

7 Day Money-Back Guarantee - If you are not happy for any reason with your products, you can return them for a full no-quibble refund

Q. What warranty do I get

12-Month Warranty - Your products are all fully covered by a 12 month manufacturer's warranty to cover product faults

Q. Do you do anything for businesses

Yes, we have a number of products that can enhance a business, and make your business more professional, take a look at call navigator, this system can save you money, some switchboard operations can run past £20,000 to set up, call navigator will do it all for you for less than £700.  Click here to see what we mean

Q. Can I really get cheap calls

Yes you really can get cheap international calls both on your mobile and on your landline telephone. Click here for more